Shipping & Returns

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Payment

5 currencies The total price of any order will only include the price of items and shipping fee. 5 currencies (GBP, US dollars, AU dollars, CA dollars, EURO ) would be accepted in acadapterbattery.com.

We accept the following payment methods through PayPal (The Most Safety Payment Gateway for Online Shopping):

There is no sales tax for any orders ( No Commercial Value).

It is buyer's responsibility to pay the same amount shipping and handling fee if the buyer wants to exchange their received order item with any new item.

Don't have a PayPal Account?

Use your credit card or debit cards.(in the port of paypal, you need not creat a paypal account) Don't need to register a paypal account, Paypal accepts the credit card directly now! Free, security and protect buyer.

PayPal Security & Privacy

Is PayPal safe to use?

PayPal protects your personal financial information with industry-leading security and fraud prevention systems. When you use PayPal (Credit Card or PayPal account), your personal financial information is not shared with any seller. Once your payment is completed, you will be emailed a receipt for this transaction from paypal.

BBB Privacy Certification

The information practices of PayPal, Inc. have been reviewed and meet the standards of the Better Business Bureau's BBBOnline Privacy Program.

Better Business Bureau Online

Note: This seal indicates that PayPal is a member of the BBBOnline Privacy Program and in no way reflects any relationship a seller that uses the PayPal service may have with the Better Business Bureau.

Shipping

Shipping method: Standard Registered Delivery

Shipping cost: $0 unit.

Delivery Time : 10-15 business days

We ship to WorldWide.

Your order will be processed in 1-2 days(except for weekends).

Your order will be shipped immediately by standard mail after your order is processed. It should take 10-15 business days to arrive normally. If you need to ship using other carrier like FedEx, DHL and UPS, Please email info@ac-adapter.co.uk.

Customers are responsible for paying all applicable Customs Fees, Federal and Local Taxes if required.

Package transit time normally takes some 10 to 15 business days, depending on the destination, holidays and various customs clearance as well as factors other than Postal Service's control.

Paypal eCheck must be cleared before shipping. It takes four business days to clear the eCheck.

Wrong Shipping Address: It's buyer's responsibility to pay additional shipping and handling fee if the shipped item was returned because the buyer provided the wrong shipping address.

Exchange Order Item: It's buyer's responsibility to pay the same amount shipping and handling fee if the buyer wants to exchange their received order item with any new item.

Return policy:

WE MAY ACCEPT YOUR RETURNED PRODUCT WHEN IT IS DEFECTIVE

Defective merchandise may be replaced if returned within 1 year from the date of purchase, except for clearance items (30 days).

All returns must be authorized by ac-adapter.co.uk.

All returns must be accompanied with a ac-adapter.co.uk Return Merchandise Authorization number and must be packed with all manuals, software, manufacturer documents and/or registration cards intact (if any).

To request an RMA and initiate a return please mail our customer service department at ac-adapter.co.uk.

Important: we will not give cash refunds for your defective merchandise; we will however provide you a replacement part if your return is completed within 1 year from the date of purchase, except for clearance items (30 days).

International customers are responsible for any and all custom fees charged by their country.

WE MAY ACCEPT YOUR RETURNED PRODUCT WHEN IT IS NON-DEFECTIVE

Non-Defective merchandise may be returned within the first 30 days from date of shipment, except for clearance items, which are not returnable if non-defective.

All non-defective merchandise returned within the first 30 days of shipment will be charged a restocking fee equal to either 15% of the purchase price.

Original shipping, handling, and return postage charges shall not be refunded.

If you refuse shipment of an order you placed, you will be charged $10 refused shipment fee. In addition, you will be charged all original shipping, handling, and return postage charges. Furthermore, you will be charged a restocking fee equal to either 15% of the purchase price.

IF YOU WANT TO REPLACE OR RETURN AN ITEM

All returns must be accompanied with a ac-adapter.co.uk Return Merchandise Authorization number and must be packed in the original, unmarked packaging with any and all manuals, software, manufacturer documents and or registration cards intact.

To request an RMA and initiate a return please mail our customer service department at ac-adapter.co.uk.

Repack item (s) in original packaging material. Orders returned in packaging material other than original packaging material shall not be accepted.

You may return the package via any carrier. You are responsible for insuring the returned package with the carrier you have selected against damage and loss. You are also responsible for all return shipping fees.

RMA will expire after thirty days.

Indicate merchandise being returned placing a copy of the original invoice in the returned package. If you would like you may include an appropriate reason why the item needed to be returned.

You may return bundle purchases. If you want to return an individual item you purchased as part of a bundle package, you may return that item separately. Please note: In some cases a bundle discount has been applied to each item. You will be refunded the discounted price, which may differ from the price if you purchased it individually. Returns are normally processed within 5-7 business days. We appreciate your patience.

IF YOUR PRODUCT IS BROKEN OR DAMAGED UPON ARRIVAL

Please inspect all packages carefully upon receipt.

Please keep all packaging materials, including interior and exterior containers.

Please do not return damaged merchandise. The shipper may request to see the condition of the package as it arrived at the delivery site.